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Enquiry #1772

open

[WPSII-51204] Chinese character can not input in Websams

Added by I. YEUNG over 2 years ago.

Status:
New
Priority:
Medium
Assignee:
-
Affected Version(s):
Environment:
Source:
School (Email)
Issue Area:

User Workstation

School IDs:

530026

School Names:

靈糧堂秀德小學

Contact Name:
Mr. Chan
Phone No.:
21094688
Fax No.:
Contact Email:
EDB Liaison Officers:
Components:

System

Resolved at 1st layer:
Yes
Start Date:
05/10/2018
Target Resolved Date:
Require 2nd layer :
No
Operational Issue:
Yes
Root Causes:

User does not realize

Resolutions:

Clarified

Reply Date:
Impact Analysiss:
Impact Analysis Provided Date:
Resolution Plans:
Resolution Plan Provided Date:
Remarks (WebSAMS)s:
Ref No.:
Comment:

Thu, 10 May 2018 12:04:49 +0800 (HKT)<br />Andrew: <br/> &nbsp;&nbsp;This Chinese character is in HKSCS. We suggested that the user can select the check-box of &quot;包含香港增補字符集字元&quot; and click OK at &quot;Windows Control Panel &gt; (Clock, Language, and Region) &gt; Region &amp; Language &gt; Keyboards and Languages &gt; Change Keyboards... &gt; General tab &gt; highlight &quot;中文(繁體)-速成&quot; or &quot;中文(繁體)-倉頡&quot; &gt; Properties... &gt; General &gt; 字元集設定...&quot; <br /><br />Thu, 10 May 2018 14:14:46 +0800 (HKT)<br />Andrew: <br/> Also informed user to printout by MS Words.<br /><br />Fri, 8 Jun 2018 14:56:30 +0800 (HKT)<br />Louie: <br/> - The left character cannot display to WebSAMS PDF. The user can generate it with Word or Excel format. <br/> - The right character has no problem in WebSAMS.<br /><br />

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Description

Chinese character can not input in Websams

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