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Enquiry #1807
open[WPSII-49301] What does user need to do in WebSAMS for changing IP address?
Status:
New
Priority:
Low
Assignee:
-
Affected Version(s):
Environment:
Source:
School (Phone)
Issue Area:
WebSAMS Server
School IDs:
515051
School Names:
元朗商會小學
Contact Name:
Mr. Yung
Phone No.:
24762268
Fax No.:
Contact Email:
EDB Liaison Officers:
Ms Ruby Lee 李敏儀女士 ([email protected])
Components:
System
Resolved at 1st layer:
Yes
Start Date:
12/28/2017
Target Resolved Date:
Require 2nd layer :
No
Operational Issue:
Yes
Root Causes:
User does not realize
Resolutions:
Clarified
Reply Date:
Impact Analysiss:
Impact Analysis Provided Date:
Resolution Plans:
Resolution Plan Provided Date:
Remarks (WebSAMS)s:
Ref No.:
Comment:
Thu, 28 Dec 2017 14:49:09 +0800 (HKT)<br />Patrick : <br/> <br/> We suggested him to update the IP address by the school's hosting company for the WebSAMS URL, update the real IP address to the NAT service of the school's firewall and contact the SLO to register the new IP address of the school's ISP Internet service<br /><br />
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Description
What does user need to do in WebSAMS for changing IP address?
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