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Problem #34327

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[WPSII-80407] SFO report "TA/STS Result Report(R-SFO001-CE)" cannot be generated with only 1 Class Level with error page about "The action has been aborted. The page is not currently available." at " [S-SFO04-01] W........

Added by I. YEUNG over 2 years ago.

Status:
New
Priority:
Medium
Assignee:
-
Affected Version(s):
Environment:
Source:
School (Phone)
Issue Area:

Application Bug

School IDs:

115576

School Names:

柏立基教育學院校友會何壽基學校

Contact Name:
Mr Chan
Phone No.:
62292416
Fax No.:
Contact Email:
EDB Liaison Officers:
Components:

SFA

Resolved at 1st layer:
Yes
Start Date:
03/08/2022
Target Resolved Date:
Require 2nd layer :
Yes
Operational Issue:
No
Root Causes:

Application Bug

Resolutions:

UNRESOLVED

Reply Date:
Impact Analysiss:

Impact to particular school only, operation timeline is impacted.

Impact Analysis Provided Date:
03/08/2022
Resolution Plans:
Resolution Plan Provided Date:
Remarks (WebSAMS)s:
Ref No.:
Comment:

Tue, 8 Mar 2022 16:02:29 +0800 (HKT)<br />Kenny Leung: <br/> Assigned to Lawrence to follow up.<br /><br />Fri, 25 Mar 2022 17:00:04 +0800 (HKT)<br />Kenny Leung: <br/> Advised user to try again and provide more details to us for checking if this problem still exist.<br /><br />


Description

SFO report "TA/STS Result Report(R-SFO001-CE)" cannot be generated with only 1 Class Level with error page about "The action has been aborted. The page is not currently available." at " [S-SFO04-01] WFSFAA > Report".

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