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Problem #34329

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[WPSII-80405] User cannot import a SOA message with error "E-48209 : No matched attachment file. This message may not be suitable for import." at "[S-SPA39-02] SPA> SOA > Data Communication > Process Incoming Data"........

Added by I. YEUNG over 2 years ago.

Status:
New
Priority:
Medium
Assignee:
-
Affected Version(s):
Environment:
Source:
School (Phone)
Issue Area:

Usage

School IDs:

536857

School Names:

福建中學

Contact Name:
Mr Tsui
Phone No.:
25781745
Fax No.:
Contact Email:
EDB Liaison Officers:
Components:

SPA

Resolved at 1st layer:
Yes
Start Date:
03/08/2022
Target Resolved Date:
Require 2nd layer :
No
Operational Issue:
Yes
Root Causes:

User does not realize

Resolutions:

Clarified

Reply Date:
Impact Analysiss:

Impact to particular school only, workaround is available.

Impact Analysis Provided Date:
03/08/2022
Resolution Plans:
Resolution Plan Provided Date:
Remarks (WebSAMS)s:
Ref No.:
Comment:

Tue, 8 Mar 2022 11:33:57 +0800 (HKT)<br />Kenny Leung: <br/> Confirmed with user that he is importing a message which is very old. <br/> Explained to user that those old messages should not be available for school to import now.<br /><br />


Description

User cannot import a SOA message with error "E-48209 : No matched attachment file. This message may not be suitable for import." at "[S-SPA39-02] SPA> SOA > Data Communication > Process Incoming Data".

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