Actions
Enquiry #34376
open[WPSII-80358] Request to reset sysadmin and asysadmin password
Status:
New
Priority:
Medium
Assignee:
-
Affected Version(s):
Environment:
Source:
School (EDB Referral)
Issue Area:
Usage
School IDs:
512869
School Names:
瑪利曼中學
Contact Name:
Mr. Barry Chung
Phone No.:
5396-2157 / 25728221
Fax No.:
Contact Email:
EDB Liaison Officers:
Mr Jack Chan 陳吉強先生 ([email protected])
Components:
SEC
Resolved at 1st layer:
Yes
Start Date:
03/02/2022
Target Resolved Date:
9-Mar-22
Require 2nd layer :
Yes
Operational Issue:
Yes
Root Causes:
User does not realize
Resolutions:
Password Reset
Reply Date:
Impact Analysiss:
Impact Analysis Provided Date:
Resolution Plans:
Data Patch
Resolution Plan Provided Date:
03/02/2022
Remarks (WebSAMS)s:
Ref No.:
Comment:
Wed, 2 Mar 2022 12:32:38 +0800 (HKT)<br />Andrew: <br/> Case assigned to Wilson<br /><br />Wed, 2 Mar 2022 17:04:04 +0800 (HKT)<br />Kenny Leung: <br/> Sent the data patch with steps for user to run it in WebSAMS Server. Then, the passwords will be reset.<br /><br />Wed, 2 Mar 2022 17:06:45 +0800 (HKT)<br />Kenny Leung: <br/> Informed user to follow the email.<br /><br />
Select One:
Description
Request to reset sysadmin and asysadmin password
No data to display
Actions