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Problem #34324
open[WPSII-80410] Appeared an error message "E-42204 : File cannot be prepared / confirmed as Form A data file exists in Student module." after the user clicked the "Send Data to CDS" button at "[S-ATT03-03] Attendance........
Status:
New
Priority:
Medium
Assignee:
-
Affected Version(s):
Environment:
Source:
School (Phone)
Issue Area:
Usage
School IDs:
524549
School Names:
中華聖潔會靈風中學
Contact Name:
Ms Laui
Phone No.:
29589694
Fax No.:
Contact Email:
EDB Liaison Officers:
Components:
CDS
Resolved at 1st layer:
Yes
Start Date:
03/09/2022
Target Resolved Date:
Require 2nd layer :
No
Operational Issue:
Yes
Root Causes:
User does not realize
Resolutions:
Clarified
Reply Date:
Impact Analysiss:
Impact to particular school only, workaround is available.
Impact Analysis Provided Date:
03/09/2022
Resolution Plans:
Resolution Plan Provided Date:
Remarks (WebSAMS)s:
Ref No.:
Comment:
Wed, 9 Mar 2022 10:03:18 +0800 (HKT)<br />Kenny Leung: <br/> Confirmed with user that STU Form A had been prepared by someone at "[S-STU05-01]Student > Data Communication > Prepare Outgoing Data". <br/> Advised user to send out the prepared STU Form A or un-prepare it before handling the Suspected Dropout.<br /><br />
Description
Appeared an error message "E-42204 : File cannot be prepared / confirmed as Form A data file exists in Student module." after the user clicked the "Send Data to CDS" button at "[S-ATT03-03] Attendance > Suspected Dropout > Maintain Suspected Dropout".
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