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Problem #34325
open[WPSII-80409] User cannot generate ATT Form A to handle Suspected Dropout for a student with no response after clicked "Send Data to CDS" at "[S-ATT03-03] Attendance > Suspected Dropout > Maintain Suspected Dropout........
Status:
New
Priority:
Medium
Assignee:
-
Affected Version(s):
Environment:
Source:
School (Phone)
Issue Area:
Usage
School IDs:
543187
School Names:
天主教柏德學校
Contact Name:
Ms Leung
Phone No.:
27993003
Fax No.:
Contact Email:
EDB Liaison Officers:
Components:
ATT
Resolved at 1st layer:
Yes
Start Date:
03/08/2022
Target Resolved Date:
Require 2nd layer :
No
Operational Issue:
Yes
Root Causes:
User does not realize
Resolutions:
Clarified
Reply Date:
Impact Analysiss:
Impact to particular school only, workaround is available.
Impact Analysis Provided Date:
03/08/2022
Resolution Plans:
Resolution Plan Provided Date:
Remarks (WebSAMS)s:
Ref No.:
Comment:
Tue, 8 Mar 2022 17:26:59 +0800 (HKT)<br />Kenny Leung: <br/> Guided user to generate the ATT Form A with clicking the "Send Data to CDS" button and allow the Windows pop up for WebSAMs. <br/> After that, guided user to prepare and confirm the ATT Form A successfully.<br /><br />
Description
User cannot generate ATT Form A to handle Suspected Dropout for a student with no response after clicked "Send Data to CDS" at "[S-ATT03-03] Attendance > Suspected Dropout > Maintain Suspected Dropout".
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